Terms of Service

1. Who we are

Censatim is owned and operated by Oak Sustainability Limited, a company registered in England and Wales (company number 17275639) with registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ (“Censatim”, “we”, “us”). Contact: support@censatim.com.

2. The service

Censatim provides software-based assessments of eligibility and alignment under Regulation (EU) 2020/852 (the EU Taxonomy) and its Delegated Acts, together with related informational content. Assessments are generated with the assistance Censatim's own input and database as well as of large language models, applied to the information and documents you supply and referenced against the Taxonomy criteria.

Paid scopes, prices, and any usage limits are as displayed on the site at the time of purchase. During the public beta, assessments are provided free of charge, outputs are watermarked accordingly, and the service is supplied for evaluation purposes only.

3. Not professional advice

Outputs are an analytical starting point, and are intended to serve as an indication, not a conclusion you should act on alone. They do not constitute professional, legal, regulatory, audit, assurance, investment, or tax advice; a formal opinion; or a guarantee of regulatory compliance. You should have findings reviewed by a qualified practitioner before relying on them in disclosures, financing, investment decisions, or regulatory submissions. Where a reviewed, practitioner-signed assessment is required, contact consult@censatim.com.

4. Your responsibilities

• Provide accurate and lawful information. Assessment quality depends on input quality; outputs assume your inputs are true and complete.
• Only upload documents you have the right to share. Do not upload unlawful content or unnecessary personal data.
• Do not misuse the service: no attempts to circumvent usage limits or payment, probe or disrupt security, scrape or bulk-extract the underlying data or prompts, use outputs to build a competing automated assessment service, or misrepresent watermarked beta outputs as formal opinions.
• If you create an account, keep your access secure; you are responsible for activity under it.

5. Payment and refunds

Where paid assessments are offered, prices are stated on the site and payable in advance. Because an assessment is delivered in full upon completion, it is not refundable once generated, except where required by law or where we fail to deliver the service. If a technical failure on our side prevents delivery of a paid assessment, we will re-run it or refund it. Nothing in these terms affects your statutory rights.

6. Intellectual property

We retain all rights in the service, including its software, prompts, design, and content. You retain all rights in the information and documents you upload, and you grant us a limited licence to process them solely to provide the service. You may use the reports we generate for your own business purposes, including sharing them with your advisers, lenders, and investors, provided any beta watermarking and disclaimers are not removed.

7. Data

Our handling of personal data is described in the Privacy Policy, and our security practices at Trust & Security. Uploaded documents are processed to extract assessment-relevant facts and are not used to train AI models.

8. Service availability and changes

The service is provided on an “as available” basis. We may modify, suspend, or discontinue features, and may update these terms; material changes will be posted on this page with an updated date. Continued use after changes take effect constitutes acceptance. We may suspend access for misuse under section 4.

9. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales.

Subject to that: (a) we are not liable for decisions taken in reliance on outputs, which are provided for the purposes described in section 3; (b) we are not liable for indirect or consequential loss, loss of profit, revenue, business, goodwill, or data; and (c) our total aggregate liability arising out of or in connection with the service in any 12-month period is capped at the fees you paid to us for the service in that period.

You acknowledge that this cap is reasonable given the nature and price of the service, the availability of practitioner review as a paid option, and your obligation under section 3 to seek qualified review before relying on outputs.

10. General

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If any provision is found unenforceable, the remainder continues in effect. These terms, together with the Privacy Policy, are the entire agreement between us regarding the service. You may not assign your rights under these terms without our consent.

Questions about these terms: support@censatim.com.